:: Frequently Asked Questions ::

I requested heels in fire engine red, and I received cherry red instead! Whats up with that?!

We offer a HUGE selection of shoes, and we do our best to match the shoe to the color you requested. Not all colors are available (please read the shoe description for a list of available colors. If you are unhappy with your selection, please return them for a full refund or exchange.

Can I return my order?

If you are not 100% satisfied with your purchase, we will be happy to accept a return for a full refund.You can return your purchase for up to 365 days from the purchase date*. Products must be in the condition you received them and in the original box and/or packaging. Please do not send your purchase back to the manufacturer, we will take care of everything.

Can I exchange my order?

If you would like to exchange an item on your order please call 1-714-878-8282 for additional assistance.

How long will it take to receive my order?

Shipping times depend on many things, such as whether or not your items are in stock as well as which brand you selected. You will typically receive your order in 3 to 4 weeks. If your order is taking longer to ship, we will contact you via email or phone to let you know.